FAQ 2

Frequently Asked Questions.

Q. What's the distinctive advantage of MF STEMCELL Scalp Cleanser?

A. Powered by patented MFSC-ExTM: 252 peptides helps improve your hair and scalp health.

A. No. T-Stem Scalp Cleanser contains EWG safe and effective ingredients that add nutrients and moisture to the hair, so you can feel your hair smooth and shiny after shampooing.

Q. I have an oily scalp, can I use it?

A. Yes, you can. Panthenol helps relieve sebum, and Menthol gives the scalp a refreshing feeling, making it more effective for an oily scalp.

Q. Should I use it only after shampooing?

A. Since your scalp needs a steady nourishment, apply it to your scalp at least twice a day, regardless of shampoo, and then massage it with your fingertips.

Q. Where should I apply MF STEMCELL Scalp Essence?

A. Apply it as close to the pores as possible so that nutrients are absorbed into the pores of your scalp

Q. Do I need to take care of my scalp?

A. Yes, because the scalp is also skin, proper nutrition is essential. A healthy scalp environment is the fundamental source of healthy hair.

Refer To Our Policy Below

We accept returns within 30 days of purchase.

Please note that products are only eligible for return or exchange if they are unused. Return labels are provided by T Stem Care Inc. and must be covered by the customer.

T Stem Care will NOT accept any returns for purchases made in/at other online/offline stores.

If you would like to exchange an item, let us know what your preferred replacement choice. Please note that exchanges are subject to availability and the original item(s) you exchange must be equal in value to their replacement.

After your return is received and inspected, your refund will be processed and a credit will be automatically applied to your credit card or original method of payment. Please note that depending on your credit card company, it may take an additional 3-7 business days for the credit to post back to your account. Following confirmation, only those items specified in the original return request will be refunded. Only the retail value plus tax paid by the customer will be refunded at the time of return. Any discounts applied to the order will be automatically factored into the amount refunded. Shipping fees are not eligible for a refund.

To begin your return please click this link: Return Center

CANCELLATION

You may cancel your order any time before the order is processed. Once your order has shipped, the Return & Refund Policy will apply T Stem Care Inc. may cancel orders for any reason. Some common situations in which orders are canceled may include: The item is out of stock and there are no plans of restocking it, pricing errors, or credit card payment is declined by the issuing financial institution.

T Stem Care Inc

Frequently Asked Questions.

Refer To Our Policy Below

We accept returns within 30 days of purchase.

Please note that products are only eligible for return or exchange if they are unused. Return labels are provided by T Stem Care Inc. and must be covered by the customer.

T Stem Care will NOT accept any returns for purchases made in/at other online/offline stores.

If you would like to exchange an item, let us know what your preferred replacement choice. Please note that exchanges are subject to availability and the original item(s) you exchange must be equal in value to their replacement.

To begin your return please click this link: Return Center

CANCELLATION

Terms & Conditions

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Frequently Asked Questions.

Refer To Our Policy Below

We accept returns within 30 days of purchase.

Please note that products are only eligible for return or exchange if they are unused. Return labels are provided by T Stem Care Inc. and must be covered by the customer.

T Stem Care will NOT accept any returns for purchases made in/at other online/offline stores.

If you would like to exchange an item, let us know what your preferred replacement choice. Please note that exchanges are subject to availability and the original item(s) you exchange must be equal in value to their replacement.

To begin your return please click this link: Return Center

CANCELLATION

Terms & Conditions

BEFORE YOU LEAVE...

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